August 22, 2013
ShoreTel recently showcased its brilliantly simple unified communications (UC) solutions at the International Lawyers Technology Association (ILTA) Conference, held Aug. 19-22 at Caesars Palace Hotel in Las Vegas. ShoreTel has more than 1,000 law firm customers worldwide and continues to meet the complex needs of the legal industry with its...
August 15, 2013
There’s a reason why Salesforce.com is the world’s most popular Customer Relationship Management (CRM) platform. Instead of being bogged down with administrative tasks, Salesforce.com enables users to leverage all the benefits of the cloud to close more sales and deliver top-notch customer service. To deliver even better results, IPC Technologies...
August 7, 2013
In a previous post, we discussed the real cost of VoIP-based unified communications telephony systems, and why organizations need to thoroughly analyze total cost of ownership (TCO) and balance short-term savings with long-term operational costs. The 2013 Nemertes Research benchmarking study of IP telephony TCO suggests that product and implementation...
August 1, 2013
New offering enables customers to reduce costs, complexity by obtaining IP communications, carrier and cloud services from one trusted source.
July 23, 2013
Windows is the dominant desktop operating system, boasting a staggering 91 percent market share, while Apple OS holds just seven percent of the desktop market. But Apple iOS dominates the smartphone and tablet market with 58 percent market share. This can create a headache for enterprises that adopt a BYOD...
July 16, 2013
From executive roundtables and corporate training across multiple locations, to department meetings and sales calls, the uses of videoconferencing on all levels of the corporate hierarchy are virtually limitless. Previously considered a “nice-to-have” tool used exclusively by senior management and major stakeholders as a way to reduce travel costs, videoconferencing...
July 11, 2013
In the past, videoconferencing was viewed as a way to scale back in-person meetings that were both costly and time-consuming. Today, with the emergence of mobile, BYOD (bring your own device), collaboration technology and remote workforces, videoconferencing is quickly transforming how enterprises conduct business – for the better. Videoconferencing used...
June 27, 2013
Organizations are becoming increasingly mobile, but many business people remain chained to their desks. That’s because one very important communication device — the desktop phone — remains firmly tethered, and a personal cell phone isn’t always a good alternative. Luckily that’s changing thanks to voice over wireless LAN (VoWLAN), which...