Gain Key Business Insights with Brightmetrics

IPC is pleased to offer the Brightmetrics analytics tool! Brightmetrics gives you unprecedented insight into your unified communications platform, with real-time dashboards that enable better decision-making. You can also drill down into the data and create customized reports that precisely meet your organization’s needs.

The core UC analytics system enables you to understand the customer experience, measure employee productivity and determine where training might be beneficial. The enterprise contact center add-on goes even further to help you optimize your operations. 

Contact us today to test drive Brightmetrics!