About IPC, A Mitel Partner
Learn about IPC: Since 1981, IPC has specialized in delivering, and supporting IT and communications solutions that help enhance the customer experience and boost the bottom line. Our expertise lies in optimizing every step of the customer’s journey through technologies that increase productivity and create a more agile and responsive organization.
We maintain the highest level of partnership, Platinum, with Mitel, an industry-leading provider of seamless communication and collaboration solutions. The IPC team is proficient in Mitel’s entire product line, including both cloud-based and on-premises solutions for midsize and large enterprises in a wide range of industries. We also offer supporting technologies that extend and enable high-quality communications.
Focusing On Technolgies
Focusing on select technologies that we have identified as the best in the industry ensures that we fully understand the products we offer. This enables us to design solutions that make good business and economic sense and meet each organization’s unique requirements.
These solutions are delivered by IPC’s experienced engineers and supported by the company’s state-of-the-art Customer Success Center. Our managed services program maximizes operational efficiency by enabling organizations to offload many monitoring, maintenance and management tasks.
Our consulting practice focuses our decades of experience on producing better business outcomes. We help advance digital transformation initiatives, streamline business processes and workflows, and create a personalized and engaging customer experience.
We maintain an unwavering focus on the customer, achieving consistently high customer service ratings from Mitel and other vendor partners. Our business model encourages long-term relationships rather than short-term gains, and enables our engineers to maintain cutting-edge technical skills through training and hands-on experience.
Headquartered in Richmond, Virginia, IPC supports customers through the U.S. and beyond. Our management team has many decades of combined industry and business experience, and our engineers and technicians are recognized leaders in their areas of expertise. When you partner with IPC, you gain an entire team of seasoned professionals with a track record of achievement and an unwavering commitment to integrity and top-notch customer service.