May 14, 2014
Cloud computing makes enterprise-class technology accessible to small-to-midsize businesses (SMBs) and organizations that don’t have the budget or expertise to build and manage an in-house data center. Cloud-based Infrastructure-as-a-Service (IaaS) may just be the simplest way to gain the IT resources needed to run your business. A co-location model enables...
May 7, 2014
According to the Webtorials 2014 Wide Area Networking State-of-the-Market Report, IT professionals rely upon their wide-area network (WAN) to improve application performance and, more specifically, support real-time applications. However, 87 percent of IT professionals claim their WAN has a negative impact on business-critical application performance, which results in lost productivity,...
April 30, 2014
We ask this question because data center outages are inevitable. In fact, a 2013 survey revealed that more than three-quarters of respondents experienced an outage within the past 12 months, and 42 percent within the past six months. Only 14 percent of these incidents were caused by a natural disaster....
April 23, 2014
Many organizations that are subject to government and industry regulations are struggling to maintain compliance. The sophistication of modern security threats, the widespread use of cloud storage, and the influx of personal mobile devices in the workplace have complicated data security and privacy. The challenge is to manage infrastructure security,...
March 6, 2014
According to a new study from International Data Corporation (IDC), the shift to a cloud-based contact center infrastructure is under way. Although most organizations still utilize an on-premises contact center, 77 percent are either using or evaluating a hosted or on-demand solution. Why are more contact centers moving to the...
February 27, 2014
In Part 1 of this post, we discussed how the new Wi-Fi standard, 802.11ac, provides faster wireless connection speeds with less interference and supports more users and a higher data rate. As a result, 802.11ac enables better performance and reliability in high-density wireless environments. With laptop and desktop computers increasingly...
February 18, 2014
A reliable wireless LAN (WLAN) has become as important to the day-to-day operations of the enterprise as the telephone and fax machine were 25 years ago. More than a convenience, Wi-Fi enables greater flexibility, agility, efficiency, productivity and customer service, all of which contribute to a bigger bottom line. A...
January 31, 2014
In the not-to-distant past, any C-suite conversation about implementing new technology began – and usually ended – with a question about how the new technology would reduce costs. Those days are coming to an end, especially when the conversation is about cloud computing. And the shift in thinking has been...