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TRAINING VIDEOS

Master your communications platform, make a seamless transition to the cloud, and improve the customer experience with IPC Tech.

Tell Me about Your Customers!

You are probably capturing a wealth of customer data in your MiVoice Connect contact center platform, but are you taking full advantage of it? In this webinar, you’ll learn about the powerful reporting features of MiVoice Connect and how you can leverage them to gain the business intelligence needed to make better business decisions. With the right reports, you’ll not only be able to quickly respond to customer demands but anticipate customer needs.

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