Make the Most of Your Communications System
Leveraging Multi-Platform Capabilities for Your Customers
At IPC Tech, we’re experts at designing and integrating omnichannel solutions to open new doors of communication between your business and your customers.
Every Level of Ongoing Communications Support You Need
Many of our new customers found that their communications needs outgrew either their internal teams or their previous communication technology partners. Our nationwide team consists of certified Mitel engineers and experts in technologies from leading companies, including RingCentral, IntelePeer, Microsoft, Talkdesk, Call2Teams, and more. We have the expertise and capacity to deliver world-class support on any platform at any scale you need.
- 24/7 monitoring & problem detection
- Remote management and repairs
- Engineers available for onsite needs
- Application specific support
- Ongoing guidance for IT
- Continued network maintenance
- 24/7 access to customer service
- Enterprise-grade ticketing system
- Unlimited nationwide support
- Built-in data recovery
- Fixed monthly or hourly rates
- Additional help desk services
IPC Tech—Mitel Platinum Partners
Experts in All Omnichannel Communications Platforms
For Communications That Enhance the Customer Experience
We have the experience to improve and support every organization’s communications platform—from small-to-medium sized businesses through major corporations.
National Tech Centers
Teams of Level
Sales and Support
Tell Us About Your Customers
We deliver more than Mitel system capabilities and scalable support. We provide the expertise to help you reap every reward that your communications investment has to offer. This will create stronger and more meaningful relationships with your customers.
- Design, engineering, configuration, integration and project management services
- Virtual CTO services and strategic development, consulting and staff augmentation
IPC’s Comprehensive Suite Of Services
With IPC as a partner, you gain access to a team of experts who are committed to delivering the highest quality services in the industry to meet each customer’s unique needs and goals.
Engineering and Implementation Services
IPC gives you access to needed resources in a model that can scale up or down quickly, enabling you to manage fluctuating needs and aggressive project timelines.
Remote and Onsite Support
We are dedicated to developing long-term relationships with our customers, providing the ongoing management and support that keeps their day-to-day operations running smoothly.
Consulting and Staff Augmentation
Our staff augmentation division leverages a vast pool of technical resources to provide virtually any IT skill imaginable for filling resource gaps, completing complex projects and handling large-scale, iterative deployments.
Monitoring and Proactive Maintenance
Our team has helped organizations in a wide range of industries reduce the total cost of ownership of technology while maximizing the return on investment.
Virtual CTO Services
Our virtual CTO services provide executive-level expertise for IT strategy development.