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IPC


AI IVR

How Artificial Intelligence Is
Redefining Customer Service

IPC’s AI-enabled voice response system can handle many customer requests quickly and accurately without the need for a live agent.
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Additional Resources:

Optimize the Customer Experience with the Right Blend of People and Technology


IPC Voice Assistant

Is your organization struggling to handle customer
text messages? Contact Jeff Andrews to learn how
IPC Voice Assistant can bridge this customer service gap. Call (904) 671-0087 for more information and a demo.


Enterprise Software

The Heart of the Enterprise

Enterprise software helps organizations improve performance, productivity and profitability through centralized data and integrated functionality.
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Contact Center

Contact Centers in the Cloud

Improved savings, flexibility and insight among
the benefits of
 Contact-Center-as-a-Service.
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Additional Resources:

How Analytics Elevates the Value of Your Contact Center


Security

Outsourcing Cybersecurity

Organizations are turning to managed security service providers
for help in boosting data security and regulatory compliance.
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Additional Resources:

UC Platforms Require Special Security Focus


TechFirst

FastSpectrum

MiCloud Connect

 

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