IPC TECHNOLOGIES BLOG

Read about the latest technology news on our blog. Keep checking back to learn more as we update our information regularly.

How to Provide Long-Term UC Support for Your Remote Workforce

Blog, UCaaS, Unified Communications

3 years ago

Unified communications (UC) solutions have been instrumental in supporting the mass transition to remote work operations during the pandemic. With remote work likely to remain widespread long after the health…

What’s Your Post-Pandemic Plan for Unified Communications?

Blog, Unified Communications

3 years ago

COVID-19 has profoundly redefined the way we work, driving nearly half the U.S. workforce — roughly 80 million people — into work-from-home arrangements, according to Stanford University researchers. As a…

Building a Long-Term Remote Work-From-Home Strategy

Blog, Mobility

3 years ago

COVID-19 has profoundly altered the workplace, forcing us to reconsider how and where we will work in the years to come. As such, organizations must make a range of cultural,…

Improve the Customer Experience with Conversational Service Automation

Blog, Contact Center, Customer Satisfaction

3 years ago

It’s always great to win new customers, but most companies understand that it is the ability to keep existing customers that will drive their long-term success. However, customer loyalty is…

Even in a Slow Economy, Unified Communications Investments Make Good Business Sense

Blog, Unified Communications

3 years ago

Organizations everywhere are reevaluating their IT spending priorities in the wake of pandemic-triggered economic challenges. Faced with unpredictable revenues and constrained cash flows, many will be looking to redirect spending…

NG911-Compliant UCaaS Systems Boost Emergency Response

Blog, UCaaS

3 years ago

Organizations are steadily shifting to cloud-based Unified Communications-as-a-Service solutions to streamline their business communications infrastructure and achieve cost, operational and management efficiencies. However, those adopting UCaaS must take steps to…

The Evolution of Team Collaboration

Blog, Collaboration

3 years ago

Although the ongoing pandemic has triggered a worldwide transition to work-from-home practices, companies have actually been experimenting with this workstyle for at least four decades. Until the development of modern…

Make the Most of Contact Center Analytics to Improve the Customer Experience

Blog, Contact Center, Customer Satisfaction

3 years ago

In the process of building the biggest retail organization on the planet, Walmart founder Sam Walton liked to remind his employees who was really in charge. “There is only one…

Collaboration Apps Create E-Discovery Challenges

Blog, Collaboration

3 years ago

With workforces becoming more mobile and dispersed, businesses have increased their use of team collaboration applications that enable employees to talk, text, video conference and share files with colleagues. Synergy…

Rethinking Customer Engagement During the Social-Distancing Era

Blog, Customer Satisfaction

3 years ago

The handshake has been a gesture of goodwill for centuries, with particular significance in business relationships. In fact, there is considerable research showing that a handshake is an essential element…

IPC TECHNOLOGIES BLOG

How to Provide Long-Term UC Support for Your Remote Workforce

What’s Your Post-Pandemic Plan for Unified Communications?

Building a Long-Term Remote Work-From-Home Strategy

Improve the Customer Experience with Conversational Service Automation

Even in a Slow Economy, Unified Communications Investments Make Good Business Sense

NG911-Compliant UCaaS Systems Boost Emergency Response

The Evolution of Team Collaboration

Make the Most of Contact Center Analytics to Improve the Customer Experience

Collaboration Apps Create E-Discovery Challenges

Rethinking Customer Engagement During the Social-Distancing Era

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