IPC Technologies Blog

Read about the latest technology news on our latest blog. Keep checking back to learn more as we update our information consistently.

How Happy Employees Help Create Happy Customers

April 29, 2021

Blog, Customer Satisfaction, Unified Communications

It’s no secret that customer satisfaction directly impacts the bottom line — more than 80 percent of U.S. consumers say they have stopped doing business with a company because of…

Migrating to UCaaS? Make Security a Priority.

April 23, 2021

Blog, Security, UCaaS, Unified Communications

Migrating to a cloud-based communications solution such as Unified Communications-as-a-Service (UCaaS) can produce a number of operational, management and cost benefits. The ability to extend leading-edge communication and collaboration solutions…

Simplify Global Communications with UCaaS

April 15, 2021

Blog, Cloud, UCaaS, Unified Communications

The global marketplace is no longer the exclusive domain of huge multinational corporations like Amazon, Walmart and Coca-Cola. Business of all sizes are now expanding overseas to reach new customers,…

How to Gain C-Suite Support for Cloud Initiatives

April 8, 2021

Blog, Cloud, Contact Center

Organizations across the globe accelerated cloud adoption last year in order to support their remote workforces. Flexera’s 2021 State of the Cloud Report finds that virtually all companies now use…

Food Service Industry Putting Unified Communications on the Menu

April 1, 2021

Blog, Unified Communications

No business segment has been hit harder during the pandemic than the food service industry. Unified communications (UC) solutions could be a key ingredient in the industry’s recipe for a…

IoT and UC: Better Together

March 16, 2021

Blog, Internet of Things, Unified Communications

Peanut butter and jelly, Bert and Ernie, cake and ice cream, shoes and socks — some things just go better together. In the tech world, unified communications and the Internet…

Using Network Segmentation to Secure Remote Contact Centers

March 10, 2021

Blog, Contact Center, Remote Work, Security

The pandemic has created unprecedented challenges for contact centers — and the bad guys know it. Contact center fraud has spiked sharply in the past year as cybercriminals target vast…

Why Cloud Communications Should be Part of Your Long-Term Plans

March 3, 2021

Blog, Cloud, Remote Work, UCaaS, Unified Communications

Pandemic-driven workplace changes are driving unprecedented demand for cloud communications services. Customer interest in these services nearly doubled in 2020 as remote work requirements exposed the shortcomings of legacy business…

How Unified Communications Enhances Business Resilience

February 25, 2021

Blog, UCaaS, Unified Communications

The COVID-19 pandemic created an extreme stress test for business communication systems, and many didn’t make the grade. Most organizations were forced to hastily adopt a variety of cloud-based communication…

Now’s the Time to Refine Your Remote Contact Center Strategy

February 18, 2021

Blog, Contact Center, Customer Satisfaction, Remote Work

The pandemic has been a catalyst for profound change in the contact center. According to a Gartner study conducted just a few months before the coronavirus outbreak, nearly 90 percent…

IPC Technologies Blog

How Happy Employees Help Create Happy Customers

Migrating to UCaaS? Make Security a Priority.

Simplify Global Communications with UCaaS

How to Gain C-Suite Support for Cloud Initiatives

Food Service Industry Putting Unified Communications on the Menu

IoT and UC: Better Together

Using Network Segmentation to Secure Remote Contact Centers

Why Cloud Communications Should be Part of Your Long-Term Plans

How Unified Communications Enhances Business Resilience

Now’s the Time to Refine Your Remote Contact Center Strategy

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