IPC Technologies Blog

Read about the latest technology news on our latest blog. Keep checking back to learn more as we update our information consistently.

Are Your Employees Actually Using Your Collaboration App?

November 16, 2020

Blog, Collaboration

Team collaboration apps have become essential additions to the IT stack, providing a platform through which remote workers can work cooperatively with colleagues, customers, partners and suppliers. However, some research…

How to Create a Powerful Virtual Customer Experience

November 9, 2020

Blog, CCaaS, Contact Center, Customer Satisfaction, Videoconferencing

The pandemic has driven significant shifts in consumer spending patterns, including a massive migration to online shopping. With evidence suggesting this likely will become a permanent adjustment, organizations must take…

Don’t Let Hidden Risks Derail Your Cloud Migration Initiatives

October 30, 2020

Blog, Cloud

The coronavirus pandemic has sparked a massive surge in the use of cloud-based communication and collaboration solutions such as Unified-Communications-as-a-Service (UCaaS). According to one new study, 97 percent of enterprise…

Optimize and Secure Your Communications Systems with Software Assurance Plans

October 23, 2020

Blog, Security, Unified Communications

In the early days of information systems, most software consisted of fairly simple sets of binary instructions that told computers how to work. Today, software is the engine that drives…

How the Right Partner Can Help Ensure UC Success

October 15, 2020

Blog, Unified Communications

Effectively supporting a remote workforce requires a solid business communications strategy that enables people to connect and collaborate through a variety of channels. That’s why so many organizations have accelerated…

CCPA Compliance Helps Contact Centers Maintain Data Privacy

October 9, 2020

Blog, Contact Center

As the central point of interaction between a business and its customers, the contact center handles, stores and processes immense amounts of sensitive consumer data. That makes contact centers inviting…

How Video and Collaboration Apps Can Improve Hiring Processes

October 2, 2020

Blog, Videoconferencing

Arrive early. Dress appropriately. Offer a firm handshake. Don’t wear too much cologne. Use a breath freshener. All are very good tips for making a good first impression during a…

What’s the Best Video Communication Solution for Your Business?

September 24, 2020

Blog, Videoconferencing

Video communications have been an invaluable way to maintain professional and personal connections while face-to-face interactions are limited by pandemic constraints. Communications providers AT&T, Verizon and Vonage all report record…

How to Provide Long-Term UC Support for Your Remote Workforce

September 17, 2020

Blog, UCaaS, Unified Communications

Unified communications (UC) solutions have been instrumental in supporting the mass transition to remote work operations during the pandemic. With remote work likely to remain widespread long after the health…

What’s Your Post-Pandemic Plan for Unified Communications?

September 10, 2020

Blog, Unified Communications

COVID-19 has profoundly redefined the way we work, driving nearly half the U.S. workforce — roughly 80 million people — into work-from-home arrangements, according to Stanford University researchers. As a…

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IPC Technologies Blog

Are Your Employees Actually Using Your Collaboration App?

How to Create a Powerful Virtual Customer Experience

Don’t Let Hidden Risks Derail Your Cloud Migration Initiatives

Optimize and Secure Your Communications Systems with Software Assurance Plans

How the Right Partner Can Help Ensure UC Success

CCPA Compliance Helps Contact Centers Maintain Data Privacy

How Video and Collaboration Apps Can Improve Hiring Processes

What’s the Best Video Communication Solution for Your Business?

How to Provide Long-Term UC Support for Your Remote Workforce

What’s Your Post-Pandemic Plan for Unified Communications?

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