IPC TECHNOLOGIES BLOG
Read about the latest technology news on our blog. Keep checking back to learn more as we update our information regularly.
Advanced Considerations for Moving Communications to the Cloud
The Best Path to the Cloud for Unified Communications
The Latest on the Mitel and RingCentral Partnership
Mitel and RingCentral have reached a major milestone in the future of business communications. People can now leverage an industry-leading business phone system with a best-in-class UCaaS service. Read More.
Why a Separate UCaaS Provider Works for Microsoft Teams
In this article, we cover an option for businesses that use Microsoft Teams and want to leverage UCaaS more fully for calling services. Read More.
What is SIP and SIP TRUNKING?
The Top Five Reasons for Prioritizing Customer Experience (CX)
Some describe customer experience (CX) as the way a customer feels about your brand whenever they do business with you. But a more actionable definition of CX is how you make a customer feel whenever they interact with your brand. Read More.
Top 7 Reasons Why Contact Center as a Service Needs Your Consideration
CCaaS platforms unify contact center communications in the cloud. While many organizations may prefer on-premise solutions due to security, existing investments, or other concerns, the advantages of CCaaS are too great to ignore. Read More.