Balancing CX and EX for Future Business Success
Employee and Customer Experiences Evolve as Businesses Plan for a New Future There is no doubt that changes in the wider world have altered how businesses operate. Customer expectations have…
IPC TECHNOLOGIES BLOG
Read about the latest technology news on our blog. Keep checking back to learn more as we update our information regularly.
Optimizing Meetings in the Hybrid Workplace
Making Meetings Better in The Hybrid Workplace: Put the Employee Experience First Before the pandemic, around 5% of employees spent at least part of their time working from home. Looking…
Collaborate Seamlessly, Anywhere
Collaborate Seamlessly, Anywhere The team you have today looks a lot different than it did ten years ago: it’s mobile, global, and increasingly millennial. Team collaboration tools have changed a…
3 Reasons Why You Should Add Collaboration Tools to Your Mitel MiVoice Business System
3 Reasons Why You Should Add Collaboration Tools to Your Mitel MiVoice Business System Recent years have taught the world how important acquiring collaboration tools to supplement voice can be…
Advanced Considerations for Moving Communications to the Cloud
Advanced Considerations for Moving Communications to the Cloud There are many advantages to moving communications to the cloud, but it’s a complex endeavor. As we covered in our last blog…
The Best Path to the Cloud for Unified Communications
The Best Path to the Cloud for Unified Communications “The cloud” has become something of a business buzzword. Chances are however, your business is already on the cloud for certain…
The Latest on the Mitel and RingCentral Partnership
Mitel and RingCentral have reached a major milestone in the future of business communications. People can now leverage an industry-leading business phone system with a best-in-class UCaaS service. Read More.
Why a Separate UCaaS Provider Works for Microsoft Teams
In this article, we cover an option for businesses that use Microsoft Teams and want to leverage UCaaS more fully for calling services. Read More.
What is SIP and SIP TRUNKING?
What is SIP and SIP TRUNKING? And the top three benefits for businesses Since the pandemic, the landscape of business communications has changed. Many businesses with traditional voice technologies saw…
The Top Five Reasons for Prioritizing Customer Experience (CX)
Some describe customer experience (CX) as the way a customer feels about your brand whenever they do business with you. But a more actionable definition of CX is how you make a customer feel whenever they interact with your brand. Read More.