IPC Technologies Blog

Read about the latest technology news on our latest blog. Keep checking back to learn more as we update our information consistently.

The Evolution of Team Collaboration

July 30, 2020

The IPC Team

Blog, Collaboration

Although the ongoing pandemic has triggered a worldwide transition to work-from-home practices, companies have actually been experimenting with this workstyle for at least four decades. Until the development of modern…

Make the Most of Contact Center Analytics to Improve the Customer Experience

July 23, 2020

The IPC Team

Blog, Contact Center, Customer Satisfaction

In the process of building the biggest retail organization on the planet, Walmart founder Sam Walton liked to remind his employees who was really in charge. “There is only one…

Collaboration Apps Create E-Discovery Challenges

July 15, 2020

The IPC Team

Blog, Collaboration

With workforces becoming more mobile and dispersed, businesses have increased their use of team collaboration applications that enable employees to talk, text, video conference and share files with colleagues. Synergy…

Rethinking Customer Engagement During the Social-Distancing Era

July 9, 2020

The IPC Team

Blog, Customer Satisfaction

The handshake has been a gesture of goodwill for centuries, with particular significance in business relationships. In fact, there is considerable research showing that a handshake is an essential element…

Using Video to Improve Tech Support for Remote Workers

June 30, 2020

The IPC Team

Blog, Videoconferencing

There’s a lot to like about working from home, from the 10-foot commute and comfy clothing to the stocked refrigerator and increased family time. It’s no wonder that some three-quarters…

Maintaining Robust Business Communications During the Pandemic and Beyond

June 26, 2020

The IPC Team

Blog, IP Communications, Mobility

Workers around the globe are largely dependent upon telecommunications technology to remain connected and productive during the ongoing COVID-19 pandemic. However, industry analysts warn that critical phone, video and computing…

How to Ensure Reliable Network Performance

June 18, 2020

The IPC Team

Blog, Network Infrastructure

Businesses have never been more dependent upon reliable network service. Increasingly complex business applications, communication and collaboration, mobile access, and streaming video are among the services that have significantly increased…

5 Reasons to Run the Mitel UCaaS Solution on Google Cloud

June 4, 2020

The IPC Team

Blog, Unified Communications

Organizations are shifting their business communications to the cloud in order to save money, reduce their management burden and take advantage of multiple advanced features. However, the move can present…

How to Meet the Changing Expectations of Today’s B2B Buyers

May 28, 2020

The IPC Team

Blog, Customer Satisfaction

Much has been written about consumer demand for a high-quality customer experience. Countless studies have shown that consumers will remain loyal to a brand as long as their experiences are…

Pandemic Response Demonstrates the Business Value of UCaaS

May 21, 2020

The IPC Team

Blog, UCaaS, Unified Communications

Organizations without a crisis communications plan in place before the coronavirus outbreak had to scramble to provide tools that would allow employees, customers, partners and suppliers to communicate effectively from…

IPC Technologies Blog

The Evolution of Team Collaboration

Make the Most of Contact Center Analytics to Improve the Customer Experience

Collaboration Apps Create E-Discovery Challenges

Rethinking Customer Engagement During the Social-Distancing Era

Using Video to Improve Tech Support for Remote Workers

Maintaining Robust Business Communications During the Pandemic and Beyond

How to Ensure Reliable Network Performance

5 Reasons to Run the Mitel UCaaS Solution on Google Cloud

How to Meet the Changing Expectations of Today’s B2B Buyers

Pandemic Response Demonstrates the Business Value of UCaaS

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