Using Video to Improve Tech Support for Remote Workers
There’s a lot to like about working from home, from the 10-foot commute and comfy clothing to the stocked refrigerator and increased family time. It’s no wonder that some three-quarters…
IPC TECHNOLOGIES BLOG
Read about the latest technology news on our blog. Keep checking back to learn more as we update our information regularly.
Maintaining Robust Business Communications During the Pandemic and Beyond
Workers around the globe are largely dependent upon telecommunications technology to remain connected and productive during the ongoing COVID-19 pandemic. However, industry analysts warn that critical phone, video and computing…
How to Ensure Reliable Network Performance
Businesses have never been more dependent upon reliable network service. Increasingly complex business applications, communication and collaboration, mobile access, and streaming video are among the services that have significantly increased…
5 Reasons to Run the Mitel UCaaS Solution on Google Cloud
Organizations are shifting their business communications to the cloud in order to save money, reduce their management burden and take advantage of multiple advanced features. However, the move can present…
How to Meet the Changing Expectations of Today’s B2B Buyers
Much has been written about consumer demand for a high-quality customer experience. Countless studies have shown that consumers will remain loyal to a brand as long as their experiences are…
Pandemic Response Demonstrates the Business Value of UCaaS
Organizations without a crisis communications plan in place before the coronavirus outbreak had to scramble to provide tools that would allow employees, customers, partners and suppliers to communicate effectively from…
How Video Conferencing Enhances Multiple Business Operations
In a socially distanced, work-from-home world, video conferencing has proven to be an essential business tool. Analysts report record demand for both cloud- and premises-based video solutions as organizations worldwide…
Attracting Millennial Workers: Why Technology Is So Important
We’re on the cusp of profound shift in the global workplace culture as Millennials steadily supplant retiring Baby Boomers in the workforce. According to most estimates, those born between 1980…
Management Support Key to Effective Remote Contact Center Operations
Conventional on-premises contact centers have been thrown into disarray by the COVID-19 pandemic. Social distancing restrictions and stay-at-home orders forced organizations worldwide to quickly spin up home-based operations in order…
Mitel Apps Help Organizations Deal with ‘Nuisance’ Calls
Multiple federal agencies warn that phone scammers are trying to capitalize on the COVID-19 pandemic with a variety of bogus schemes designed to steal your money or your data. These…