IPC is the only ShoreTel reseller in the Northeast delivering the full range of ShoreTel’s cloud and on-premise solutions.
RICHMOND, VA, November 9, 2012—IPC Technologies announced today that it has been designated a ShoreTel Sky Channel Partner. IPC is the only ShoreTel reseller in the Northeast delivering the ShoreTel Sky family of cloud-based Voice over IP (VoIP), unified communications (UC) and contact center services, as well as ShoreTel’s full line of premise-based solutions.
“We are proud to be able to offer ShoreTel Sky to our customers in the Northeast, which includes Northern Virginia, Maryland, Delaware, Pennsylvania, New Jersey, Connecticut, New England and New York City,” said Jeff Andrews, Executive Vice President, IPC Technologies. “Because of our broad capabilities and our strong, longtime relationship with ShoreTel, we are well-positioned to provide customers with sales, engineering, management and support of the ShoreTel Sky solution.”
“IPC has maintained an unwavering focus on the customer, achieving consistently high customer service ratings from ShoreTel,” said Bob Maute, ShoreTel’s Cloud Division vice president of channels and alliances. “By focusing on select technologies that they have identified as the best in the industry, IPC is able to design solutions that meet each customer’s unique requirements. We are thrilled that they will now be offering our cloud-based solution.”
ShoreTel Sky provides organizations with robust, reliable and secure business communications with no capital investment. In addition, ShoreTel’s subscription-based VoIP, UC and contact center services are fully managed and supported around the clock, eliminating the need for in-house IT resources. Like ShoreTel’s premise-based solutions, ShoreTel Sky can readily scale as the customer’s business needs change. ShoreTel Sky also integrates with leading business software and can easily be integrated with a customer’s business processes and homegrown applications.
IPC specializes in helping organizations take advantage of ShoreTel’s IP-based communications to help reduce costs, improve productivity and boost the bottom line. IPC is a certified Gold Champion ShoreTel partner and was recognized as the Fastest-Growing Partner on the Planet at ShoreTel’s annual partner conference in 2011.
“IPC and ShoreTel are committed to providing businesses of all sizes with flexibility by offering both cloud and on-premise solutions,” said Andrews. “ShoreTel is committed to bridging the two platforms by enabling applications to be accessed on-premise or in the cloud. In offering ShoreTel’s Sky, IPC likewise builds upon its extensive experience in on-premise IP communications, helping customers select and deploy the right platform for their business needs.”