December 2017 Newsletter

IPC

IoT Benefits

Contact Center in the Cloud

Five9 provides enterprise-class contact center features for
global organizations in a robust, cloud-based solution.
[Read more »]

Additional Resources:
Research: Adoption of Cloud-Based Contact Center Services Is on the Rise


Edge Computing

Understanding the Value of Flash

With dramatic performance and capacity gains,
flash storage
 delivers a lot of bang for the buck.
[Read more »]

 


Building Blocks

Accounting Countdown

IT teams are under pressure as deadline
nears for new financial reporting rules.
[Read more »]

Additional Resources:
The Economics of Cloud-Based Unified Communications


GDPR

Detective Work

SIEM systems help overworked IT teams wade through alerts
and event logs to better detect and respond to security incidents.

[Read more »]

Additional Resources:
How Social Media Analysis Can Boost Security


TechFirst

FastSpectrum

MiCloud Connect