Simplified Management of Hybrid UC Environments

A hybrid unified communications (UC) environment offers enticing business benefits.  It allows you to deploy new services and applications in the cloud without undermining your onsite technology investments. It also allows you to select different procurement models for different functional … Read More

Integrated Communication Key to IoT Success

According to a variety of estimates, the Internet of Things (IoT) will soon comprise more than 50 billion connected devices that continuously collect data on everything from drilling rigs to defibrillators. However, all that data is of limited value unless … Read More

How Hyper-Convergence Benefits Unified Communications

Hyper-converged infrastructure (HCI) solutions are among the hottest technologies on the market today. According to IDC, the HCI market saw year-over-year growth of 110 percent between 2015 and 2016. Forty percent of organizations are now using HCI solutions, according to … Read More

A Cost-Efficient Solution for Streaming Live Video

In our last post, we talked about the business benefits of video collaboration, and steps you can take to optimize the user experience. As video has moved from the board room to desktops and mobile devices, organizations are finding it … Read More

The Business Benefits of Video and How to Optimize Them

Video conferencing has long been touted as a means of enabling face-to-face interactions without the cost and disruption of business travel. However, a new report from TechAisle shows that video collaboration has much stronger implications for small to midsize businesses … Read More

Making the Case for UC ROI

Roughly speaking, return on investment (ROI) is a metric for gauging the profitability of an investment. For instance, if you earn $20 on a $100 investment, you have an ROI of 20 percent. Establishing the ROI of technology purchases has … Read More

UC Platforms Require Special Security Focus

IP-based unified communications (UC) systems enable a variety of operational and cost benefits by uniting telephony, email, voicemail, messaging, mobility, conferencing and more into a single, coherent communications platform. However, as organizations look to take advantage UC’s benefits, they should … Read More

How Voice Quality Monitoring Adds to the Value of UC

Quality of Service (QoS) management is an important element of any unified communications (UC) deployment. Network engineers employ a variety of QoS methods to ensure that delay-sensitive voice and video traffic doesn’t suffer degradations while running alongside best-effort data packets. … Read More