Gartner recently released the results of a survey of more than 2,000 representing more than $230 billion in IT budgets across 36 industries.

The survey, by Gartner, Inc.’s Executive Programs, found that digital technologies dominate CIO technology priorities for 2013. The top 10 global technology priorities revealed by the survey reflect a greater emphasis on externally oriented digital technologies as opposed to traditional IT/operationally oriented systems:

  1. Analytics and business intelligence
  2. Mobile technologies
  3. Cloud computing
  4. Collaboration technologies
  5. Legacy modernization
  6. IT management
  7. Customer relationship management
  8. Virtualization
  9. Security
  10. ERP applications

CIOs see these technologies as disrupting business fundamentally over the next 10 years. When asked which digital technologies would be most disruptive, 70 percent of CIOs cited mobile technologies, followed by big data/analytics at 55 percent, social media at 54 percent and public cloud at 51 percent. The disruptiveness of each of these technologies is real, but CIOs see their greatest disruptive power coming in combination, rather than in isolation.

Enterprises realize on average only 43 percent of technology’s business potential, according to the survey. Analysts said there is no choice but to increase technology’s potential in the enterprise, and this means evolving IT’s strategies, priorities and plans beyond the usual concerns.

As needs and opportunities evolve, more CIOs will find themselves leading in areas outside of traditional IT. In addition to their tending role, they are starting to assume responsibility for hunting for digital opportunities and harvesting value. Sixty-seven percent of CIOs surveyed have significant leadership responsibilities outside of IT, with only 33 percent having no other such responsibilities.

Almost a fifth of CIOs now act as their enterprise’s chief digital officer (CDO), leading digital commerce and channels. Although this nascent role varies in scope and style, it normally includes championing the digital vision for the business — that is, ensuring that the business is evolving optimally in the new digital context.

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