Articles

The Right Path to the Cloud

IPC’s experienced consultants and engineers help maximize the ROI of cloud-based phone systems. Cloud-based unified communications (UC) solutions continue to gain traction as organizations seek to avoid the capital expense and implementation complexity of an on-premises system. IDC researchers predict … Read More

Embedded Communications

Communications Platform-as-a-Service is changing the way communications and collaboration services are delivered. Remember when the phone system was a distinct piece of equipment that was managed by specialists? Those days are becoming a distant memory as more organizations adopt unified … Read More

Limiting Risk

Increasing cyberattacks underscore the value of cyber insurance. Virtually all organizations are now dependent on technology to one degree or another, which means they are at risk of cybercrime. Given the increasing frequency and sophistication of threats, it is no … Read More

Smarter Security

Threat intelligence provides the actionable information organizations need to enhance their security strategies. Most security tools are designed to detect and defend against specific types of cyberattacks. Firewalls allow only trusted traffic to flow through, while intrusion prevention systems examine … Read More

Contact Center in the Cloud

Five9 provides enterprise-class call center features for global organizations in a robust, cloud-based solution. The contact center continues to play a central role in the customer experience. Customers expect to communicate with organizations seamlessly across voice, email, chat, text and … Read More

Detective Work

SIEM systems help overworked IT teams wade through alerts and event logs to better detect and respond to security incidents. Common sense would dictate that the longer it takes to discover a security breach, the greater the potential damage. Unfortunately, insider … Read More

Accounting Countdown

IT teams are under pressure as deadline nears for new financial reporting rules. Most companies are significantly behind in their efforts to meet the impending Jan. 1, 2018, deadline for implementing the Financial Accounting Standards Board’s new revenue recognition standard, … Read More

Understanding the Value of Flash

With dramatic performance and capacity gains, flash storage delivers a lot of bang for the buck. Flash storage has made significant inroads into the data center in recent years, as more organizations seek to tap the performance advantages of flash to … Read More

How the ‘Internet of Things’ Can Benefit Your Business

Billions of Internet-connected devices are transforming entire industries through cost savings, greater efficiency and enhanced customer service. It sounds like the title of a science fiction novel about some dystopian future in which computers take over. But the Internet of … Read More

Prepare for GDPR

Deadline nearing for tough, new data protection standard with a global impact. The European Union’s General Data Protection Regulation (GDPR) goes into effect in less than a year, and data security experts say it could be the strictest data privacy … Read More