To say that the telecommunications marketplace is confusing would be a gross understatement. The industry has undergone massive consolidation through mergers and acquisitions, leaving just a handful of major players. At the same time, new technologies and services have dramatically increased the number of options, leaving organizations to puzzle over the best mix of price, performance and availability.
It’s not a decision to be taken lightly. Carrier services play an increasingly important role in today’s technology environment, providing critical connectivity for customers, mobile employees, remote offices, offsite data centers and the cloud. And speaking of the cloud, the major carriers now offer an array of cloud computing services, as well as solutions for secure remote access, mobile device management and more.
However, many organizations provision carrier services to meet immediate needs with little consideration of future growth or changing demands. And because of the headaches associated with provisioning, those services tend to remain in place long after their useful life has ended.
That’s why it’s important to periodically evaluate alternatives that can improve performance and availability while reducing costs. It’s also important to conduct periodic reviews to ensure that you aren’t paying for unneeded services and that telecom providers are meeting contractual SLAs.
If you lack the time or expertise to conduct these analyses, IPC can help. We begin by performing a thorough audit of your existing carrier services with an eye toward simplifying your environment and reducing costs. Our vendor-neutral approach is designed to minimize complexity and ensure that you’re getting the best bang for your buck.
IPC can help you:
- Select the best carrier services for your voice, video and data transmission needs and help you negotiate favorable pricing and contract terms. We then assist you with provisioning the services, managing the implementation from end to end, and troubleshooting any issues that arise.
- Help you evaluate the various cloud computing options, and enable secure access for your remote and mobile employees. Our experts understand which applications and services are suitable for the cloud, and can help you balance capex and opex costs while streamlining your operations.
- Ensure that your service provider is billing you correctly and that you are getting the service levels you contracted for. If your situation is typical, we can reduce your telecom budget by thousands of dollars without any service disruptions.
- Manage your telecom services and navigate the carriers’ complex ticketing and problem resolution mechanisms. We help reduce the cost, risk and headaches associated with telecom change management while improving service reliability.
IPC has extensive experience in telecommunications technologies and a customer-focused approach. Let us help you evaluate your existing carrier services and engineer, provision and implement more efficient and cost-effective alternatives.