April 2016 E-Newsletter

IPC

IPC-COLLABORATION-CONUNDRUM-ENEWS

The Collaboration Conundrum

Collaboration boosts efficiency, but outdated corporate policies and tools often limit employees’ ability to collaborate effectively.


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Additional Resources:


IPC Brings ShoreTel’s Skype Integration to Customers


Keys to Developing an Enterprise Collaboration Strategy


IPC-Contact-Center-ENews

At Your Service

Unified communications platforms can help contact centers meet new demands.


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Additional Resources:


How to Transform Your Contact Center into a Profit Center


IPC-UC-ROI-ENEWS

UC-as-a-Service Return on Investment

Resources that can help you calculate and maximize the ROI of
cloud UC.


5 Factors to Consider when Choosing a UC-as-a-Service Solution


Overcoming Security Concerns about UC-as-a-Service


Maximizing Reliability and Call Quality in Your UC-as-a-Service Platform


Calculating the ROI of UC-as-a-Service


IPC-GETTING-IT-RIGHT-ENEWS

Getting IT Right

How a strategic approach to IT planning can contribute to business success.


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Additional Resources:

IPC’s Virtual CTO Services


ShoreTel Release Notes April 2016


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