Carrier services play an important role in today’s technology environment, providing critical connectivity for mobile employees, remote offices, offsite data centers and the cloud. At the same time, new technologies have dramatically increased the number of options, leaving organizations to puzzle over the best mix of price, performance and availability. Choosing the right carrier and the right mix of services can be a confusing process.
IPC can cut through the confusion and deliver an end-to-end solution that reduces costs, complexity and headaches. IPC has partnered with industry-leading telecommunications providers in order to provide customers with innovative, customized choices. Customers gain access to enterprise-class solutions from the large carriers backed by IPC’s rapid response and strong customer service.
IPC has extensive experience in telecommunications technologies and a vendor-neutral, customer-focused approach. We begin by performing a thorough audit of your existing carrier services with an eye toward simplifying your environment and reducing costs.
IPC can help you:
- Select the best carrier services for your voice, video and data transmission needs
- Negotiate favorable pricing and contract terms
- Enable secure access for remote and mobile employees
- Ensure that your service provider is billing you correctly and that you are getting the service levels you contracted for
- Manage your telecom services and navigate the carriers’ complex ticketing and problem resolution mechanisms