Product Overview
The ShoreTel system is a fully distributed IP phone system with no single point of failure. Call control is distributed to intelligent gateways - called voice switches - and voice applications, including voicemail and automated attendant, run on standard server hardware from anywhere on your IP network. The result is a single-image system across all geographies, with complete feature transparency. The days of multiple PBXs, voice mail systems, automated attendants, and ACD systems are over. With ShoreTel, the phone system is distributed, the voice applications are integrated, and the management interface is best in class.
The ShoreTel Advantage
- Award-winning ease of use
An intuitive interface gives users control over complex system functions. ShoreTel systems break the common 80-20 rule, enabling 80% of users to leverage 80% of system features.
- Best in class management
Ideal for multi-site companies, a single-view interface enables a global, multi-site IP phone system to be managed from anywhere with very little effort. Moves, adds and changes can be implemented in just a few keystrokes.
- Distributed reliability
ShoreTel IP phone systems are built on a distributed, embedded hardware platform with no single point of failure. IP phone and PSTN failover further ensure five-nines reliability and feature transparency.
