IPC Technologies provides monitoring and management solutions for our clients. By proactively handling the day-to-day network concerns, IPC minimizes customer downtime and unnecessary diversion from core business activities.
IPC’s Network Operations Center is available for immediate support anytime the customer has a network or computer incident. This support, usually supplied remotely through the internet or by telephone, allows our clients to access highly skilled engineers when needed, at a fraction of the cost of traditional support.
Our services include:
Automated 24x7 network monitoring and problem detection
Remote management of all computer components
Remote repair in most cases
Help Desk staffed with engineers familiar with your network
Engineering team available for on-site response to client sites
Automatic, daily security and antivirus updates to your systems
Automatic data backup support
Application support
Internet security protection
Emergency response, remote or on your site
IT road map guidance to make the most of your IT investment
The TechFirst service is especially suited to small and medium sized clients looking for high level expertise on an "as needed" basis. This support provides our clients with a full range of IT services at a fraction of the cost of hiring additional personnel.
“TechFirst is a beautiful thing... I give TechFirst the best possible rating - it’s a 10!” Trudy Dickert, Controller
Republican Party of Virginia
"TechFirst gives us the people, machines and software that we need to keep our systems running smoothly - at a price point we can afford." Thomas W. Smith, III, Director of I.T. Virginia Blood Services
"The TechFirst remote service capability is fantastic. I don’t know how we could operate today without it." M. Stephen Cates,
Sr. V. P. and CFO The Bank of Southside Virginia