Management Team

Ken founded IPC Technologies, Inc. in 1981 and continues to be involved in the daily operations of IPC. Ken began his career with Burroughs Corp. in 1973 upon graduating from Old Dominion University. After serving in a management position with Burroughs he joined a small technology firm and served for two years prior to starting IPC. Ken has served on the business councils of various technology partners including Sun Microsystems, Dest Corp. NBI and most recently the Managed Service Providers Alliance. In addition to managing IPC Technolgies, Ken has served as President of Pipestream Technologies a CRM software company that was recently sold to Remedy Corporation, now BMC Software. Ken presently serves on the board of the Better Business Bureau, The House of New Beginnings and the advisory board of Needle's Eye Ministries.

Jeff joined IPC in May 1983 as its General Marketing Manager, a few years after meeting Ken Banks at a trade show in 1981, just before Ken founded IPC. With more than 40 years of experience in sales and marketing, Jeff brings unique insight into business development, branding and communications in today's high-tech marketplace. He also understands the value of old-fashioned customer service, and spends time each week with customers in the Eastern U.S. from New York City to Charleston, SC, and West to Atlanta, GA. A native of the San Francisco Bay area, Jeff attended the University of San Francisco, Michigan State University and Boston University. He lives with his wife, Nancy, and their Golden Retriever “Riley” on the South River, near Annapolis, MD, and enjoys golfing with her on the weekends. Jeff and Nancy attend St. Mary's Roman Catholic Church in Annapolis. Jeff is also a member of the Commodore Mayo Kiwanis Club and is a frequent speaker for a variety of community service organizations.

After graduating from Virginia Tech in 1975, Bill gained his early electronics and engineering experience by working for Penril Data Systems, Delta Data Systems and Exxon Office Systems as a system technician. The next twenty five years have been spent at IPC Technologies in growing capacities. Beginning as a start-up, Bill helped grow IPC's services business from a cost center to a profit center. As corporate IT requirements grew, Bill helped IPC to stay relevant as technology provided end users ever-increasing choices. Most recently, in order to deliver services in an increasingly cost conscious environment, Bill helped create IPC's Managed Services practice.

With over 20 years of IT Sales and Operations experience, Eric joined IPC as an Account Executive in 2004 and in 2006, Eric was promoted to the Vice President of Sales. Eric holds an MBA in Management Science, a BS in Electrical Engineering, as well as various network, security, and sales certifications. Eric serves on the worship team for his church and is the father of four.

A native of Danville Virginia, Vince comes to IPC Technologies with a strong background in telecommunication product development and deployment. While at Motorola he specialized in development of networking devices which transported legacy data protocols and voice. Additionally, Vince was a key contributor in the development of 2-way paging at Motorola and holds a related patent. Following Motorola, Vince worked at Advanced Micro Devices where he was Director of Business Development and Operations for specialized low cost computers. Since moving to Richmond, Vince has worked as a Program Manager responsible for Network Infrastructure and Network Management upgrades. Vince holds a BS in Mathematics from Clemson University, a MS in Computer and Information Science from Georgia Tech and a MS in Management from Frostburg University.

After earning a degree in Business Administration from Mary Washington College in 2002, Eric spent his early career in Retail Management for national retailers Macy's, Kohl's and Kmart. During that time, Eric developed a passion for training and development that led him to join IPC in 2010 to become the Director of Training. Eric is responsible for leading and developing the training department for IPC, specifically focusing on ShoreTel. Eric also manages IPC's social media presence, monitors customer satisfaction, and works closely with the implementation team to ensure precise depoloyment of ShoreTel systems. Born and raised in Nashville, TN, Eric has called Richmond, VA, home for the past 19 years. Eric spends his spare time playing golf, travelling, and trying anything adventurous.

Jennifer is responsible for growing and supporting the StaffFirst division of IPC; the one-stop resource for temporary and full-time staffing with a primary focus in IT fields. Jennifer previously worked for IPC in the early 1990s as a Senior Account Manager after earning a BS degree in Marketing from Virginia Commonwealth University. From there she moved into regional and sales management, technical recruiting and eventually owned her own business. She brings over 15 years of sales and recruting experience to StaffFirst operations. When she isn't working, Jennifer enjoys decorative painting, gardening and spending time with her 15 year old daughter.

Originally from Frankfurt, Germany, Emily grew up in Northern Virginia and graduated from Shepherd University with a degree in English and Journalism. Emily has 10 years of experience in customer service and began her career with IPC in December 2011. In her spare time, Emily serves on the worship team at her church and enjoys running and riding horses.