How a Technology Solution Provider Brings Value to UCaaS

Unified Communications-as-a-Service (UCaaS) is an increasingly attractive alternative to on-premises communication platforms. Shifting UC applications and services to the cloud eliminates a lot of heavy lifting — the infrastructure is established, the support mechanisms are in place and fewer IT … Read More

Cloud-Based UC Initiatives Require Homework

Organizations of all sizes are adopting cloud-based unified communications (UC) services to gain cost efficiencies, agility, resiliency and scalability. But while the benefits of cloud-based UC are easily identifiable, organizations must weigh a variety of deployment options and infrastructure considerations … Read More

Video Conferencing Trends to Watch

It is well accepted that nonverbal cues such as facial expressions, gestures, eye contact and posture are important elements of interpersonal communication. That’s why video conferencing is such a powerful tool for connecting with colleagues and partners over distance. However, … Read More

Why SIP-Based Video Conferencing Is Gaining Traction

Video conferencing adoption is on the rise. On the most basic level, quality is improving and costs are dropping. Business value is increasing as organizations use video conferencing to recruit employees, bring together distributed workforces and meet with clients anywhere … Read More

How Software-Defined WAN Enables Unified Communications

Many organizations have struggled to take full advantage of their unified communications (UC) deployments, usually because of a lack of planning and buy-in across the organization. However, the perception of UC has begun to change. Organizations are now viewing UC … Read More