Management Team

Ken Banks

President and CEO

Ken founded IPC Technologies, Inc. in 1981 and continues to be involved in the daily operations of IPC.

Ken began his career with Burroughs Corp. in 1973 upon graduating from Old Dominion University. After serving in a management position with Burroughs he joined a small technology firm and served for two years prior to starting IPC. Ken has served on the business councils of various technology partners including Sun Microsystems, Dest Corp. NBI and most recently the Managed Service Providers Alliance.

In addition to managing IPC Technologies, Ken has served as President of Pipestream Technologies a CRM software company that was recently sold to Remedy Corporation, now BMC Software. Ken presently serves on the board of the Better Business Bureau, The House of New Beginnings and the advisory board of Needle’s Eye Ministries.

Jeff Andrews

Executive Vice President, Sales & Marketing

Jeff joined IPC in May 1983 as its General Marketing Manager, a few years after meeting Ken Banks at a trade show in 1981, just before Ken founded IPC. With more than 45 years of experience in sales and marketing, Jeff brings unique insight into business development, branding and communications in today’s high-tech marketplace. He also understands the value of old-fashioned customer service, and spends time each week with customers in the Eastern U.S., from New York City to Miami, FL, and West to Seattle, WA. A native of the San Francisco Bay area, Jeff attended the University of San Francisco, Michigan State University and Boston University. He lives with his wife, Nancy, and their Golden Retriever “Riley” on Vilano Beach, St. Augustine, FL, and enjoys golfing with her on the weekends at TPC Sawgrass. Jeff and Nancy attend The Cathedral Basilica of St. Augustine. Jeff is also a member of the Serenata Beach Club and is a frequent speaker for a variety of ministries and community service organizations.

Steven Banks

Vice President of Sales

After attending Roanoke College, Steven returned to Richmond and began working at IPC Technologies in the summer of 2007. He spent his first two years on the engineering team providing customer support and assisting with special projects. He then moved into a business development and account management role, serving customers throughout Virginia. As Director of Sales for ShoreTel Telecom, he has primary responsibility for telecom solution sales as well as IPC’s FastSpectrum offering. Steven currently lives in Richmond and enjoys running, fishing and playing golf.

Bill Southers

Senior Vice President, Engineering

After graduating from Virginia Tech in 1975, Bill gained his early electronics and engineering experience by working for Penril Data Systems, Delta Data Systems and Exxon Office Systems as a system technician. The next twenty five years have been spent at IPC Technologies in growing capacities. Beginning as a start-up, Bill helped grow IPC’s services business from a cost center to a profit center. As corporate IT requirements grew, Bill helped IPC to stay relevant as technology provided end users ever-increasing choices. Most recently, in order to deliver services in an increasingly cost conscious environment, Bill helped create IPC’s Managed Services practice.

Doug Woods

TechFirst Customer Services Manager

Upon leaving the United States Navy in 1975 and earning an Electro/Mechanical Engineering Degree, Doug continued his career in engineering for eight years as a field engineer and service manager with an office automation company in Virginia Beach/Richmond. He then began a new career in sales with IPC through the remainder of the eighties into the nineties. Doug then moved on to become President and Partner of Datura Corporation, which was a software manufacturer of DBA Tools. His company was acquired by Platinum Technologies out of Chicago, where he spent the next five years as the Vice President and Director of the Richmond Office until June of 1999, when Platinum Technologies was acquired by Computer Associates.

Vince Smoral

Director of Project Management

A native of Danville Virginia, Vince comes to IPC Technologies with a strong background in telecommunication product development and deployment. While at Motorola he specialized in development of networking devices which transported legacy data protocols and voice. Additionally, Vince was a key contributor in the development of 2-way paging at Motorola and holds a related patent. Following Motorola, Vince worked at Advanced Micro Devices where he was Director of Business Development and Operations for specialized low cost computers. Since moving to Richmond, Vince has worked as a Program Manager responsible for Network Infrastructure and Network Management upgrades. Vince holds a BS in Mathematics from Clemson University, a MS in Computer and Information Science from Georgia Tech and a MS in Management from Frostburg University.

Curt Island

Vice President of Network and Cloud Services

Curt has been in the telecommunications industry for more than 15 years, working for six years as an independent sales agent. He leverages his experience to help businesses design, procure and implement network and cloud services to create turnkey solutions. He believes in discovering and understanding customers’ business requirements and the business impacts of every technology-based decision so that he can make sound recommendations that deliver rapid ROI. He is married with four kids and participates in triathlons as well as being involved in the kids’ activities.

Kurt Wright

Director of Implementations

Kurt has been with IPC more than 25 years, having joined the company when its primary focus was contract consulting services. He spent the first 10 years with IPC as a contract resource at Philip Morris USA, followed by an engagement at the U.S. Postal Service headquarters. He subsequently worked as an engineer in IPC’s TechFirst managed services division, ultimately becoming director of direct of TechFirst operations. Today, Kurt oversees IPC’s implementation projects. In this role he likes to focus on understanding the customer’s objectives and delivering an appropriate solution that meets those objectives as well as the customer’s long-term business needs.

Bill England

IT Support Manager

Bill has served in IT engineering, systems administration and support roles for 30 years, specializing in network infrastructure and data center design, implementation, maintenance and upgrades. His experience spans diverse industries, including leading IT firms and large enterprises. Bill has served as an implementation engineer for IPC, developing hands-on expertise and a deep understanding of the needs of IPC’s customers. As IT support manager, he ensures that the right skill sets and resources are applied to resolving customer issues and providing proactive maintenance services.